Thousands of commuters pass the A13 and A4 around Rijswijk daily towards Den Haag or Delft. A rear-end collision at the exit can disrupt your life for weeks. Insurers scrutinize every detail. The first hours determine whether your file is strong enough for the Rechtbank Den Haag.
Pitfalls That Often Derail Claims
- Not on social media — insurers read everything. A photo of a terrace visit a week later can undermine your back complaints.
- Do not admit liability at the scene. Even a polite “sorry” may later be used against you.
- Do not immediately accept an initial offer. It is often only 30-50% of what is achievable.
- Do not sign a settlement agreement (vaststellingsovereenkomst) without review. You then lose rights to any injury that emerges later.
- Do not speak only with your own insurer when the other party is liable. Interests diverge.
- Avoid doctor-shopping. Too many different practitioners undermine the consistency of your complaints.
Actions in the First 72 Hours
At the Scene
- Photos and videos — record final positions, damage, skid marks and traffic signs before everything disappears.
- Witnesses — name, telephone number and a short audio recording of what they saw.
- Police — always call in case of injury and note the official report number (proces-verbaalnummer).
- European accident statement form — complete in full and have it signed, or note “no agreement” in case of dispute.
Within 24 Hours
- Medical recording — report even minor complaints to your GP. Whiplash often appears only later.
- Damage logbook — record pain, sleep deprivation and limitations. This diary later becomes crucial for damages for pain and suffering (smartengeld).
- Notify your employer in writing in case of incapacity for work.
Within 72 Hours
- Notice of liability — send by registered post to the WAM insurer to interrupt the limitation period (article 3:317 BW).
- Injury photos — record bruises and aids with date.
- Free initial consultation — call Arslan Advocaten at Generaal Spoorlaan 35, 2283 GA Rijswijk (070 - 4500 300). The costs are borne by the other party.
Reconstructing Evidence After Delay
Waiting costs time, but is not fatal. CCTV footage at petrol stations along the A12 or A4 is retained for 28 days. Strava tracks or work rosters help confirm the time. A lawyer knows which traces remain usable before the Rechtbank Den Haag or the Juridisch Loket Den Haag.