As a resident of Rijswijk, online purchases from outside the EU may incur import duties and VAT. These charges can significantly increase the cost of your purchase, so it’s wise to check them in advance.
When Are Import Duties Applied?
For shipments sent from outside the EU to Rijswijk, the following rules apply:
- VAT (standard 21%) is always mandatory
- Import duties apply if the shipment’s value exceeds €150
- The courier or delivery service collects these fees upon delivery to your address in Rijswijk
What Are the Exact Costs?
The total charge typically includes:
- VAT: 21% calculated on the purchase value plus shipping costs
- Import duties: ranging from 0% to 17%, depending on the product type
- Additional handling fees by the courier: usually between €10 and €20
IOSS Scheme (Since 2021)
Many international online stores outside the EU use the IOSS system. In such cases, VAT is paid during checkout, ensuring no unexpected costs upon delivery in Rijswijk.
Avoid Surprises at Delivery
Mandatory Disclosure: Online retailers must inform you in advance about potential import duties and VAT. If they fail to do so, as a resident of Rijswijk, you may refuse payment and return the package without extra costs. For guidance, contact Het Juridisch Loket Rijswijk.
Orders from the UK Post-Brexit
Since Brexit, shipments from the United Kingdom are treated as imports into the Netherlands, including duties and VAT for deliveries to Rijswijk.
Practical Tips for Rijswijk Shoppers
- Prefer EU-based online stores to avoid additional charges
- Check if the seller participates in the IOSS scheme for VAT-free delivery
- Calculate the total expected costs, including potential customs fees
- Have questions about your rights? Contact Het Juridisch Loket Rijswijk or the Municipality of Rijswijk for local assistance
Veelgestelde vragen
Wat is mijn retourrecht?
Bij online aankopen heb je 14 dagen retourrecht zonder opgaaf van reden, tenzij de wettelijke uitzonderingen gelden.
Hoe lang geldt de wettelijke garantie?
Goederen moeten minimaal 2 jaar meewerken. Defecten die binnen 6 maanden ontstaan worden verondersteld al aanwezig te zijn.
Kan ik rente eisen over schulden?
Ja, je kunt wettelijke rente eisen (momenteel ongeveer 8% per jaar) over het openstaande bedrag.
Wat kan ik doen tegen oneerlijke handelspraktijken?
Je kunt klacht indienen bij de consumentenbond, de overheid of naar de rechter gaan.
Wat is een kredietovereenkomst?
Een kredietovereenkomst regelt hoe je geld leent, wat de rente is, en hoe je dit terugbetaalt.