In Rijswijk, fake offers with artificial discounts are strictly prohibited. The 'from' price must be authentic, based on previous sales in local stores or online shops that reach residents of the municipality.
Price Indication Decree in Practice
The legal rules for price display in the Netherlands, including Rijswijk, impose requirements on:
- Clear presentation of the selling price for consumers
- Always including VAT and other mandatory additional costs
- For offers, the original price must have been actually applied previously
'From' Prices Since 2022
Since 2022, regulations for discounts have been tightened, also for shoppers in Rijswijk:
- The 'from' price is the lowest price from the last 30 days before the offer
- Artificially inflating prices to simulate discounts is not allowed
- Every discount must be based on genuine price reductions
Black Friday and Seasonal Sales in Rijswijk
Even during popular events like Black Friday or the January sales in the Municipality of Rijswijk, rules must be followed:
- No false discounts through temporary price increases
- The reference price must reflect the actual previous selling price
- The ACM monitors and investigates reports from regions such as Rijswijk
Misleading Sales Tactics
In Rijswijk and surrounding areas, various unfair practices are punishable, including:
- Price increases just before a so-called discount
- Comparisons with fabricated or unrealistic prices
- 'Recommended prices' that have never been used in practice
- Creating false urgency with lies about stock (e.g., 'only 2 items left!')
What Can You Do in Rijswijk?
As a resident of Rijswijk, you can report suspicious offers to the ACM via ConsuWijzer. If complaints are repeated, an investigation may start, which could lead to fines for violators. For personal advice on consumer rights, contact Het Juridisch Loket Rijswijk. In legal disputes, you can file a case at Rechtbank Rijswijk.
Veelgestelde vragen
Wat is mijn retourrecht?
Bij online aankopen heb je 14 dagen retourrecht zonder opgaaf van reden, tenzij de wettelijke uitzonderingen gelden.
Hoe lang geldt de wettelijke garantie?
Goederen moeten minimaal 2 jaar meewerken. Defecten die binnen 6 maanden ontstaan worden verondersteld al aanwezig te zijn.
Kan ik rente eisen over schulden?
Ja, je kunt wettelijke rente eisen (momenteel ongeveer 8% per jaar) over het openstaande bedrag.
Wat kan ik doen tegen oneerlijke handelspraktijken?
Je kunt klacht indienen bij de consumentenbond, de overheid of naar de rechter gaan.
Wat is een kredietovereenkomst?
Een kredietovereenkomst regelt hoe je geld leent, wat de rente is, en hoe je dit terugbetaalt.